Welcome to the CAAMI/HZIV website.
You will find below the procedure for ordering your European Health Insurance Card (EHIC):
- Log in to myCAAMI/HZIV. This is a secure environment where you need to authenticate yourself. This connection is only be possible if you are already a member of the CAAMI/HZIV.
- Check and update your contact and bank details.
You can then proceed with the order:
- Click on the “Document” icon and choose the option “Order a European Card”.
- You can then order the card for you and/or for your dependent children.
Please note: adults (at least 18 years old) must order their European cards themselves by logging in to myCAAMI/HZIV.
The paper version of the European card is sent to you by post.
The status of this order will be regularly updated in myCAAMI/HZIV:
- The order has been taken into account.
- The order has been transmitted to the competent CAAMI/HZIV department.
- The European card has been delivered to the Belgian Post Office. An email will be sent to you immediately if you have registered an e-mail address in your contact details.
Your European card can now be consulted via myCAAMI/HZIV.
Regarding the processing time of your order. It takes a maximum of 10 working days (excluding delivery by post).
Please note: if you need your European card urgently, we advise you to go to the counter of your regional office.
For further information about the European card, please consult our website: in Dutch - in French - in German
In collaboration with Your Europe
